Shipping policy

Shipping Policy for Ark Stockholm

Last Updated: January 6

Welcome to Ark Stockholm! Below is our shipping policy to provide you with clear information on how we handle the delivery of our products.

1. Delivery Methods:

We offer various delivery options to meet your needs. You can choose between standard delivery, express delivery, or any other available delivery method at checkout. The delivery options and costs will be clearly specified before you complete your purchase.

2. Delivery Times:

We strive to process and ship your order as soon as possible. Delivery times may vary depending on your geographic location and the chosen delivery method. Estimated delivery time will be indicated at checkout and confirmed in your order confirmation email.

3. Shipping Costs:

Shipping costs vary depending on the delivery method, destination, and weight of your order. Shipping costs will be specified at checkout before you complete your purchase. Any customs fees or import taxes are the responsibility of the customer.

4. Order Tracking:

For most deliveries, we offer tracking so you can monitor your order's journey to your destination. Once your order has been shipped, you will receive a tracking link via email to monitor the delivery status.

5. Delivery Address:

Please ensure you provide the correct delivery address when placing your order to avoid delays or delivery issues. We are not responsible for delivery failures due to incorrect or incomplete address information.

6. Delivery Issues:

If there are any issues with your delivery, please contact our customer service as soon as possible at info@arkstockholm.com so we can assist in resolving the situation.

7. Returns Due to Undeliverable Packages:

If an order is returned to us as undeliverable due to incorrect address or if it is not collected within the specified time, we reserve the right to charge you for return shipping and any handling fees incurred.

Thank you for choosing Ark Stockholm. If you have any questions or need further information, please contact our customer service.

Best regards,

Ark Stockholm Customer Service